Our fees and how they work for you.

For User Accounts created before 21 Februrary 2022, there was no upfront fee. This information about fees is only relevant for the old legacy accounts. 

If you use our site to collect money, there are two fees that will be applied.

1. The Patchwork fee for using our service (3.6%)
2. The Payment Partner fee for using Stripe (1.4%)

Why we’ve chosen commission

We’ve chosen a commission model for our business because we think it’s the fairest and simplest option.

• With no upfront fee, if you don’t collect money through our site, we don’t make any.
• You can try Patchwork to see if you like it before you commit.

Why we partner with Stripe

Partnering with Stripe means your gift money is sent directly to you. You can collect money from friends and family all over the world, easily and securely. We support most global currencies, If you don’t see yours in our list, please do get in touch. We don’t hold your money so you'll have access to your own funds, meaning you can withdraw them whenever you’re ready.

How we compare to crowdfunding platforms

Patchwork is a bit like a crowdfunding platform. The difference is, with Patchwork you’re inviting family and friends to contribute towards a special gift or experience, rather than asking strangers to donate towards a fundraising goal. And whilst crowdfunding platforms hold your funds until a set target is reached, we don’t. Instead all cash contributions go directly to you and whatever money you raise is yours. Plus, we are cheaper.

Reasons to use Patchwork

Because you want to remove the embarrassment of asking for (and the awkwardness of giving) cash instead of gifts.

Because the idea of a company holding your funds makes you nervous and you want a 100% guarantee your money is secure and easily accessible to you. We never hold your funds. With our payment partner Stripe it takes just a few days for your funds to reach your bank account.

Because you want to make giving money feel more like giving a gift. For it to be easy, fun and personal, with a chance for your friends to add photos and messages with their gifts.

Because you don’t want to wait until your page is closed after the event to receive your cash. Instead you want to put down deposits, pay off credit cards or book items and experiences as cash contributions come in.

Because you want a honeymoon fund that is independent of travel agents so you can book your honeymoon however you like, and change your plans if you need to.

Because you want a stylish honeymoon fund with beautiful templates to customise and the ability to add your own words and images.

Because you want to have an easy way to keep track of contributors, gifts and messages in your account.

Because you want to send photos of you enjoying your experience, with digital thank yous or proper printed postcards.

But can’t we just ask for money direct?

There are cheaper ways of getting cash. If you want to avoid all fees you can ask friends to make a bank transfer, write a cheque or put gift money in an envelope for free.

But these options can be costly too!

Most people understandably feel awkward asking for money from friends and family in this way. And friends and family can feel embarrassed and often offended by the request. After all, you’re celebrating a special life event and asking directly for cash can feel cold and transactional.

Common concerns from friends and family include:

• Questioning what the money will be used for
• Feeling embarrassed about how much to give
• Disappointment at not being able to choose their own gift
• Worrying that money transferred to your bank will go unnoticed or be spent on bills
• Confusion about who to write cheques out to and in what name
• Concern that cash in envelopes will be lost on the day

On average, people prepared and able to gift money in this way will spend £66, while those who cannot afford to give this amount will avoid the embarrassment by ignoring the request altogether. A large proportion of people will choose an alternative (possibly unwanted) present themselves.

Although there’s a small cost involved in using Patchwork as a honeymoon fund or cash gift list, people who use our site collect more funds overall (£85 on the average wedding gift - that’s 29% higher than the average cash gift) than those who ask for money direct, because everyone feels inspired and able to contribute something. Gift givers get to see what their money is going towards and can choose exactly which piece of the gift or experience to treat you to. They can also contribute whatever they can afford and transfer their funds easily and securely. Then they can leave their address so you can send them a proper thank you along with photos of you enjoying their gift.